Cleveland Public Power is dedicated to assisting our customers who may need assistance in meeting their monthly obligation. This includes customers who are disabled, senior citizens, or those who meet the low-income household guidelines. We work with a number of agencies to help our customers bring their bills current. Here is a list of the programs we routinely work with. Call or visit these agencies for full benefits information, eligibility requirements, and applications.
Home Energy Assistance Program (HEAP)
Cleveland Public Power accepts funds from the HEAP program during the winter and summer seasons. The HEAP program may pay up to $750 and may require a co-payment. Please contact the HEAP office to determine your eligibility and to schedule an appointment. The telephone number is 216-480-4327.
Catholic Charities Services of Cuyahoga County
Catholic Charities is a comprehensive social services organization in Cuyahoga County that offers a wide range of services, including behavioral health, chemical dependency, employment training, and emergency services. For additional information residents residing in the following zip codes: 44108, 44110, and 44119 may call the Saint Martin de Porres Family Center at (216) 268-3909. All other residents may call the Bishop Cosgrove Center at (216) 781-8262. You may also visit Catholic Charities.
Veteran's Services
The Cuyahoga County Veteran's Services Commission may be able to assist you during an emergency or unexpected hardship. All applications must be made in
person at their main office location, 1835 Prospect Ave Cleveland, OH 44115. For more information, please visit Veteran's Services Commission.