Installation of new billing system causing telephone delays
As we improve our billing system, you may experience longer hold times here at Cleveland Public Power. We are aware and working to get to all calls as quickly as possible.
Customer Care 216-664-4600
Power Outage 216-664-3156
Streetlights 216-621-5483
Pay By Bill 216-420-8000
As we improve our billing system, you may experience longer hold times here at Cleveland Public Power. We are aware and working to get to all calls as quickly as possible.
CLEVELAND – On Sunday, November 15, 2020, the City of Cleveland and surrounding areas were hit with a major windstorm with wind gusts exceeding 60 mph. At the height of this storm, Cleveland Public Power experiencing 18 feeders tripping open. This resulted in approximately 7,665 customers simultaneously being without power.
Overall, a total of 8,797 non-simultaneous customers were affected by the windstorm and the opening of feeders. In addition, thousands of customers were experiencing outages due to downed wires, poles down, trees down, and blown primary fuses.
Balloons have been setting our party since 1824. But did you know that Mylar Balloons, the decorative, metallic ones found at Party, grocery and dollar stores, can be damaging to neighborhoods if released near power lines?